Please carefully read the shipping information below so you have a clear understanding of our shipping policies and delivery times. If you need your order expedited we will be happy to work with you in order to get it to you as quickly as possible.For more information please continue to read below. For our return policy please go to our customer service page.
Sample Order Policy:
Please limit your sample purchases to no more than 2 to 4 different items in order to be able to effciently process the order, otherwise the labor costs in packaging the order will exceed the order value. Elegant Baby Favors reserves the right to cancel orders that do not comply with our sample order policy. Please order samples from the same manufacturer, the Brand name will be under the item description. If your samples come from multiple manufacturers extra shipping costs will occur and be the responsiblity of the customer.
1 piece samples are offered below cost as a courtesy - as such, one piece samples are non refundable, no returnable.
All orders placed using a credit card are processed, packed, and shipped out of our store within 1 to 3 business days. Delivery time after that depends on your location and can take an additional 1 to 5 business days. All orders are shipped via UPS ground unless other arrangements are made. Keep in mind processing time and shipping times are two different things. The most common misunderstanding is that someone will select 3 day shipping and they expect in 3 days it is on their door step. Remember a day to process the order and only business days for delivery. Here is a example we get a lot for 3 day select, someone places an order Friday after business hours on Monday night there calling to see where there order is. In that example, the order will be placed once payment is cleared but won't be processed until Monday morning. Elegant Baby Favors likes to explain as best in detail for processing and shipping times, we know how important it is to you to have one less thing to worry about for your special day. Please click on the Live Chat icon, email us at ElegantBabyFavors@aol.com or call us at (239) 596-0528 if you have any questions.
Our Shipping charges are based on package weight and your location and can be calculated on the checkout page before payment is processed. On certain occasions, heavy weight items or items that require oversized shipping cartons may result in additional shipping charges. If this were to happen, Elegant Baby Favors will contact you for approval before shipping your order. If any problems arise please call us at (239) 596-0528 and we will gladly help you. Your business is appreciated.
Personalized Items: All personalized items can take up to 10 business days to process before they are shipped out . Depending on the manufacturer, under the detail section of the item will tell you exactly what the processing time will be. Remember processing time and shipping times are two different things. The most common mistake is someone will select 3 day shipping and expect to receive their personalized item in 3 days, the 3 day shipping takes effect once the item is processed. If you need your order expedited please call us for pricing on rush deliveries. We can be reached between the hours of 10:00 AM. to 5:00 PM Monday through Friday. Eastern time at (239) 596-0528 If you need your favors or gifts immediately give us a call and we will work with you to get them out right away.
Out of Stock Items:
If an item is not in stock after you place your order, Elegant Baby Favors will notify you as to when it will become available. If the item is not available when you desire, you will receive a full refund on your order.
Please ascertain on certain items there is a minimum required quantity. Please be sure to meet the minimum quantity as it is listed. If customer places an order for a quantity that is lower than the minimum quantity required for that item, Elegant Baby Favors will notify you and the order will be canceled.