We want you to have a great shopping experience with us so in case you are not 100% satisfied with your purchase, we have made returning products QUICK and EASY! You may return (most) products for a full merchandise refund (see below for restrictions).
All returns must have an RMA (Return Materials Authorization) number. Please call (239) 596-0528 or Email email@example.com.
Returns must be processed within 30 days after delivery.
You may use any shipping method to send back your package.
Original shipping on the order is not refunded.
Please send products back in their original form and packaging.
We will issue a credit within 14 days after we receive the return package.
We reserve the right to reject any returns that do not meet these conditions.
Please note that some products are not eligible for return. These include:
edible or perishable products
special order items such as cake toppers, ribbon, and plants
Our online return policy does not apply to orders being returned from locations outside of the United States or APO/FPO locations. Non-US customers, please contact customer service to obtain an RMA number (Return Materials Authorization) within 30 days after delivery.